Logistics: Deliveries, Lifting & Storage

The Organisers have appointed DSV as the Sole Official Agent for Customs formalities and On-site Freight Handling for World Future Energy Summit 2026.

We kindly ask you to read these important shipping instructions carefully concerning freight logistics for World Future Energy Summit 2026 in order to avoid any problems with the clearance, handling and transportation of your materials.

This Manual will provide information on the guidelines, tariff of charges, details of the necessary documentation required by the United Arab Emirates Customs Authorities for the following services:

• Airfreight Consignments
• LCL Sea freight Consignments
• FCL Sea freight Consignments
• Road freight Shipments
• Courier Shipments
• On-Site Handling Tariff

Movement of Freight On-Site:

FOR SAFETY AND SECURITY PURPOSES, THE OFFICIAL CONTRACTOR HAS TOTAL RESPONSIBILITY FOR THE MOVEMENT AND CO-ORDINATION OF ALL EXHIBITS ON THE EXHIBITION SITE, INCLUDING THE PROVISION OF LABOUR AND HANDLING EQUIPMENT.

NO OTHER FREIGHT FORWARDER OR THEIR EQUIPMENT WILL BE ALLOWED TO OPERATE WITHIN THE EXHIBITION AREA.

DSV are the Sole official Agents for Customs formalities and On-Site Handling for WFES 2026 to be held from 13^th to 15^th January 2026 at Abu Dhabi National Exhibition center.

DSV Fairs & Events LLC

Office R023A, Concourse 1,

Exhibition Hall No 2,

Dubai World Trade Center

P. O. Box 34910, Dubai, U.A.E

Tel: +971 55 3836852

Contact Person:

Contact: Michelle Ancheta

Email: [email protected]

Clauses

DSV shall not be liable for any delay, any failure in the performance of any services, any rate increase if and to the extent that such delay or failure or rate increase is caused by any event of force majeure, including but not limited to any Act of God, natural disaster, adverse weather conditions, disease, epidemic, plague, quarantine restrictions, war, terrorism, riot, civil commotion, strike, industrial action, trade or economic sanctions, or any other circumstances beyond its reasonable control.”

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A PDF Version can be downloaded here.

Introduction 

DSV Fairs & Events LLC. have been appointed by RX Global as the official freight and on-site handling contractor for World Future Energy Summit 2026 exhibition being held at ADNEC Center Abu Dhabi – U.A.E

The following instructions are designed to assist you with the movement of exhibits and stand building materials.

Failure to comply with these instructions and deadlines, may cause unnecessary delays in handling / clearance and additional expenses being incurred

Contact Details

DSV - Fairs & Events LLC. 

Office R023A, Concourse1

Hall No. 2, P. O. Box 34910

Dubai World Trade Centre

Dubai, U.A.E 

Ms. Michelle Ancheta 

[email protected]

Tel: +971 4 813 1111

During the event:

DSV Fairs & Events will be contactable during the build-up, show open & break-down periods. 

Exhibition Timetable

Build up date(s): 10 th – 12th January 2026

Show date(s): 13th – 15th January 2026

Break down date(s): 15th – 16th January 2026

Consignee Instructions

Road Freight Consignee        

Consignee Instructions 

DSV Fairs & Events LLC.

C/O WFES 2026

Tel: +971 4 813 1111

Dubai U.A.E 

Notify Party: Exhibitor name

C/O WFES 2026

Hall No. / Stand No

Arrival Deadlines

Groupage: 5 days prior to stand delivery date

Full loads: 4 days prior to stand delivery date

Pre-alert: 7 days prior to vehicle arrival

* If goods require Health Certificates etc., lease check arrival date with show manager, as the shipment may need to arrive earlier than above. 

Air Freight Consignee

Consignee Instructions 

DSV Fairs & Events LLC.

C/O WFES 2026

Tel: +971 4 813 1111

Dubai U.A.E 

Notify Party: Exhibitor name

C/O WFES 2026

Hall No. / Stand No.

Arrival Deadlines

Dubai (DXB or DWC): 7 working days prior to exhibition move in date 

Pre-alert: 3 days prior to flight arrival 

* If goods require Health Certificates etc., lease check arrival date with show manager, as the shipment may 

need to arrive earlier than above

Sea Freight Consignee 

Consignee Instructions 

DSV Fairs & Events LLC.

C/O WFES 2026

Tel: +971 4 813 1111

Dubai U.A.E 

Consignee Instructions 

Notify Party: Exhibitor name

C/O WFES 2026

Hall No. / Stand No.

Arrival Deadlines

LCL: 10 working days prior to exhibition move-in date

FCL: 10 working days prior to exhibition move-in date

Pre-alert: 7 days prior to vessel arrival 

* If goods require Health Certificates etc., please check arrival date with show manager, as the shipment may 

need to arrive earlier than above

Customs Documentation

The following documents are required for the temporary import clearance of goods in Dubai:

Shipments arriving by SEA 

a. Commercial Invoice / Packing List: 2 Originals and 2 Copies

b. Bill of Lading: 1 Original & 2 non-negotiable bills of lading 

c. H.S. Code Summary Sheet: For shipments with more than three (3) HS Codes

d. *MSDS (Material Safety Data Sheet) For shipments with lithium-ion batteries or hazardous goods

Shipments arriving by AIR

e. Commercial Invoice / Packing List: 2 Originals and 2 Copies

f. Air Waybill: 2 Originals and 2 Non-Negotiable Copies

g. H.S. Code Summary Sheet: For shipments with more than three (3) HS Codes

h. *MSDS (Material Safety Data Sheet):  For shipment with lithium-ion batteries or hazardous goods

Shipments arriving by ROAD 

i. Commercial Invoice / Packing List: 2 Originals and 2 Copies

j. Air Waybill: 2 Originals and 2 Non-Negotiable Copies

k. H.S. Code Summary Sheet: For shipments with more than three (3) HS Codes

l. *MSDS (Material Safety Data Sheet) : For shipment with lithium-ion batteries or hazardous goods

m. Certificate of origin :  For all road freight shipments

Please remember the description will need to be understood by people that are not familiar with your goods. The invoice should clearly state that the shipment is a ‘Temporary Import’. 

Please be advised that all goods entered under our bond / guarantee, remain under our control. At the end of the show, they should either be re-exported or subsequently permanently imported, by DSV only. Goods imported on DSV bond cannot be handed over to third parties to export from the U.A.E

Good that will not be returning after the event, should be documented using a Combined Commercial Invoice / Packing list as above clearly stating that the shipment is a “Final Import” or intended as “Giveaways.” 

Case Markings

We suggest that your goods are well packed and labelled for easy 

identification, all packages should be marked as follows:

Name of Exhibitor: ____________________

Stand & Hall Number ____________________

Name of the Show ____________________

Case Numbers: ____________________

Gross Weight ____________________

Dimensions: ____________________

Exhibits and cargo should be well packed and designed with internal padding and battens, suitable to the nature of the goods and the mode of transportation intended. The packaging should be able to withstand the entire journey, in case of temporary import the return journey also.It should be capable of easy unpacking and repacking; the use of screws and clips is highly recommended instead of nails which can damage the packaging.

Crates / flight cases on wheels and individual pieces weighing more than 30 kgs

Airlines in U.A.E will not accept shipments for export that are over 30 kgs and not able to be handled by forklift, or crates / flight cases that are on wheels. It is a requirement that all these items are palletized before export.

However please note if these items are not palletized on import to Dubai, then there could be a discrepancy in the weight of the shipment on re-export and result in import duty having to be paid on the total value of the shipment.

Therefore, it is requested that all pieces over 30 kgs in weight, and all wheeled items, are palletized before shipping to U.A.E 

The handling and airfreight charges will be applicable as per the chargeable weight on the air waybill.

Additional charges will be applicable for provision of a new pallet, or palletization of cargo by our staff.

DG/ Non-DG shipments and DCAA permits.

Any return shipment having DG (Dangerous Goods) or ELI (Lithium-Ion Batteries) or normal batteries must be declared on the return shipping instructions with proper declaration and number of packages having this commodity (declaration form templates are available on request).

Any shipment having a compressor / generator / cylinder (extinguisher) must be declared in advance of export with the proper declarations. A DG declaration for DG shipments and non - DG declaration for non - dangerous goods is required (declaration form templates are available on request).

If shipments are held at the airport during screening due to undeclared items, additional charges shall apply for DCAA permits for AWB amendments and airport storage charges shall accrue until the declarations are submitted and DCAA permit approved.

Courier Shipments

Courier companies generally cannot clear exhibits and equipment being sent for exhibitions in U.A.E Such shipments are normally held with Customs when the volume or value is high. We therefore recommend you contact your courier company and ensure they can customs clear and handle exhibition goods. In cases where the courier company cannot process the clearance, we will try to assist but cannot be held responsible for late or non-delivery of such shipments.

Please DO NOT send courier shipments addressed direct to your hall or stand/booth number

All courier shipments (up to 30 Kg / 0.3 CBM maximum) should be sent and addressed as follows: 

DSV Fairs & Events LLC.

C/O WFES 2026 

Office RO23A, Concourse 1, 

Hall 1, Dubai World Trade Center,

P O Box 34910, Dubai, United Arab Emirates

Tel: + 971 4 813 1111

Name of Exhibitor :

Stand Number : 

A commercial invoice must accompany all courier shipments and a full pre-advice including a copy of the export courier waybill must be sent to DSV Attn: Michelle Ancheta via email: [email protected]

Exhibitors should report to the DSV site office and pay cash for the handling charges incurred. The goods will then be delivered to your stand. Payments in advance by bank transfer are subject to a service fee to cover bank charges. 

Shipments that require an advanced payment of Customs Duty or any freight charges will be refused, unless agreed in advance. 

Courier shipments must therefore be sent on a delivered Duty paid basis. 

V.A.T charged additionally estimated at 5% of total invoiced amount, charged both ways, Inbound & Outbound, and applicable on all local charges mentioned in section 5.

All publications are subject to U.A.E censorship, we request one copy of each to be couriered to us at least 30 days prior to the event for censorship processing. Clearance of such items is solely subject to approval of the U.A.E government authorities. 

It is the responsibility of the exhibitor to check with DSV if their package has been received. Shipments that require advance payment of Customs Duty or any other freight charges will be refused unless it is pre-arranged. Courier shipments must therefore be sent on a Delivery Duty Paid (DDP) basis.

ATA Carnet Procedure

The requirements for processing importation using the ATA Carnet system are mentioned below :

• All equipment to be shipped under the ATA Carnet system must have engraved serial/identification numbers clearly visible. The same serial/identification numbers must also be mentioned in the ATA Carnet and Commercial Invoice and must match 100%.

• An original invoice will need to be attached along with the ATA Carnet, as required by U.A.E Customs for import. The weight of the shipment on import must match exactly on re-export.

• Customs will check each item/piece of equipment during examination and if the numbers cannot be found or do not correlate to what is mentioned in the documents, the temporary importation of the shipment will/may be rejected, and the ATA carnet will not be used or stamped.

• The ATA Carnet number must be clearly mentioned on the air or sea waybill. • It should clearly list the country U.A.E of the front page.

• Cargo and exhibits being shipped under ATA Carnet cannot be combined with any other permanent or temporary import goods not included in the ATA Carnet. This must be shipped on an individual and separate waybill. Only 1 x ATA Carnet should be sent per waybill.

• More than one ATA Carnet cannot be mentioned on the same MAWB / HAWB / MBL / HBL

• The ATA Carnet should clearly mention the returning destination for the freight out of U.A.E

• During exportation, the ATA Carnet cannot be processed and stamped by the authorities, if the shipment will be re-exported within any of the GCC countries in the region.

• The cargo details, piece count, weights and values mentioned on the Carnet should match 100% to the details mentioned on the air or sea waybill

Special Requirements

Restricted items

Lithium-ion goods falling under UN3480 can be imported into the U.A.E but cannot be re-exported out of the U.A.E by any mode of transport.

• Importation of commodities such as alcohol or pork and products containing alcohol or pork or any of its by-products, this is strictly restricted for import into U.A.E

• Importation of exhibits such as weapons, ammunition, explosives, or any other military equipment is strictly forbidden for import into U.A.E

• Importation of products such as food items, live plants / flowers, tiles / marbles, wireless / radio, telecommunication / defense equipment and radioactive materials of a hazardous nature, cosmetics, hazardous / class rated cargo, etc. may have restrictions for importation into U.A.E

However, some commodities can be imported after obtaining prior approvals and special permissions from the necessary ministries, for some items such as medical equipment, medicines…etc,. Import permissions are solely subject to approvals from the respective ministry and such goods must be shipped only after receipt of these import permits and our confirmation. Additional charges are applicable to secure such permissions and can be quoted upon request.

If you intend to ship any such items, please contact DSV at least 90 days prior to shipping

Insurance – Payment Terms

Insurance

Insurance of the cargo is not included in our scope of work / tariff, and this should be arranged by the Exhibitor and / or Exhibitor company with an express and unconditional waiver of subrogation towars DSV their partners & sub-contractors.

The show site yard is not a covered site, therefore all freight and empties moving in and out of the halls or stored on site during the show are exposed to climatic conditions.

You are strongly recommended to check with your all risk Insurer that you are fully covered for all the work we may undertake on your behalf and to advise them of our conditions. As our tariff is computed based on volume and weight and has no correlation with the value of exhibits, it follows that the cost of insurance cover is not included in our charges. It is the responsibility of each exhibitor/client to arrange a Full Marine (Transport) Insurance covering transport of your goods from your domicile to the exhibition, and the return of the same back to your domicile at the end of the show, including the period your exhibits/goods are handled by DSV. Please also ensure that the Marine (Transport) Insurance is arranged for the exhibits/goods sold locally during the exhibition.

DSV will not accept any liability towards any loss/damage of your exhibits/goods. 

Terms of Payment

Inward: Upon uplift of goods, prior to delivery to stand. 

Outward: Upon presentation of invoice/prior to exportation of shipments

Very important: for invoicing, please make sure DSV will receive your company address, contact email, telephone number, copy of your company commercial registration/trade licence and VAT Certificate, to register your 

company, this is very important, enabling us to facilitate our timely invoices to you, towards services provided. 

All payments must be made without any deduction or deferment on account of any claim, counterclaim or offset. Personal or foreign cheques are not accepted. Payment can be made by cash, credit card (subject to additional charges), Bank draft or telegraphic transfer to our account, details as follows:

Account Title: 

DSV Fairs & Events L.L.C 

Bank Name: HSBC Bank Middle East LTD 

Address: Bur Dubai Branch P O Box 66, Dubai, UAE 

Swift code: BBMEAEAD

Account Numbers:

US$ 023-692171-100 IBAN AE340200000023692171100

AED 023-692171-001 IBAN AE880200000023692171001

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The Organisers & Venue are doing everything they can to ensure that build up and breakdown runs as smoothly as possible for everyone onsite, but all Exhibitors, Contractors and Suppliers also have a responsibility for this. Below are some ideas that you should be considering:

Want to avoid the traffic queues and potentially save money? Then why not send your goods/stand building materials to the Official Logistics Provider two weeks before the show, who will then deliver them to your stand in time for when you arrive onsite. See section below for more details.

There are a number of measures you can take to aid capacity and help limit any unneccessary workers onsite during buildup.

• All deliveries must be made directly to the official lifting contractor. You can either then collect these yourself or arrange for the lifting contractor to deliver to your stand. 
• Consider methods to reduce frequency of deliveries.
• Encourage drivers to stay in their vehicles where this does not compromise their safety and existing safe working practice.
• Where possible and safe, having single workers load or unload vehicles.
• Putting in place procedures to minimise person-to-person contact during deliveries
• It is essential that all material and freight is kept within the build area and not in the aisles/foyers etc. Build materials/furniture/AV and freight may need to be scheduled for different arrival times to avoid crowding.

You don’t need your furniture on the first day of build so be considerate of others and plan your deliveries accordingly.  To avoid the risk of furniture and dressing items being turned away during the first few days of build, why not arrange for these items to be stored with the Official Logistics Provider until you are ready for them?  

No one enjoys getting stuck in exhibition traffic and it is very easy for courier drivers to refuse to deliver your items.  Therefore contact the Official Logistics Provider who would be more than happy to manage this for you instead.  Give them a call to see how they can help ensure a smoother onsite experience for you and your team. 

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Packaging should be designed with internal padding and battens as to be suitable for the nature of the goods and the intended mode of transport and to be able to withstand both outward and return journeys (if required).

It should be capable of easy unpacking and repacking. For this reason it is advisable to use screws or clips for cases rather than nails.

‘ISPM15’ Phytosanitary Measures are not required in the UAE however any cases intended to be re-exported from

Abu Dhabi/ Dubai after WFES 2026 should be compliant to ensure that the onward consignment does not encounter any problems upon arrival at its destination.

All cases should be clearly marked showing WFES 2026 c/o DSV, your exhibiting name, stand number, case number (ie 1of3, 2of3 etc), gross weight and dimensions.

Case numbers on the labels should tally up with those mentioned on commercial invoice(s).

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Advance Courier Shipments

Courier shipments for WFES 2026 should be sent to DSV’s office in Dubai on a door-to-door customs cleared basis…..           

                  Ship to :           DSV , C/o WFES 2026

                                           Fairs & Events LLC

                                           Office R023A, Concourse 1,

                                           Exhibition Hall No 2,

                                           Dubai World Trade Center

                                           P. O. Box 34910, Dubai, U.A.E

                                           Tel: +971 55 3836852

A copy of the courier waybill and commercial invoice should be sent to DSV for checking prior to the consignment’s departure.

Shipments will be transferred to the show site the next working day.

Please note that DSV will have no control over the customs clearance of courier shipments. If the value of goods exceed USD 250.00 some of courier companies are not clearing the cargo as courier consignment and requires importer code which DSV Dubai doesn’t have since our license is for shipping/clearing agent only. We can take over the clearance but we need at least 3-4 working days to arrange it, and complete information must be stated in the Invoice and Packing List about the shipment. Charges applicable based on airfreight tariff.

Courier Shipments Direct to Show Site

Sending courier shipments directly to the show site is not advisable. Some delivery companies will allow anyone within the venue to sign for the consignment (ie a cleaner, visitor, car park attendant) and the consignment may not make it’s way to your stand with no possibility to locate it within the venue.

For that reason, DSV are not responsible for courier shipments until received at our on-site office regardless of whether they are addressed to us or not.

It is the exhibitor’s responsibility to check with DSV to see if their packages have been received.

DSV will not notify the exhibitor that their goods have arrived.

Shipments arriving directly at the show site requiring payment of UAE customs duty or any freight charges will be refused by DSV unless pre-arranged. DDU / DDP terms are accepted only after our Prior Approval .

Tariff of Charges

Tariff Notes / Exclusions

o    Rates shown are one way only (in or out). Outbound rates are the same.

o    UAE Customs duty and outlay fee is excluded

o    Volume conversion 1m³ = 168kilos

o    Above charges are for first time delivery to stand only (see page 9 for re-lifting rates)

o    Bank Charges exclueded. 

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Using Customs Registraction code for any kind of documentation by forwading agent / shipping / coureir  company or shipping agent  is restricted  

Please read our shipping instructions for additional information on documentation, packaging, duty and insurance etc.

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Maintenance of stands and delivery of stock, catalogues, etc., during the exhibition period should be carried out before the exhibition opens or after it is closed to visitors.

Please see stand build regulations and Form 27 - Maintenance of Exhibits, Maintenance of exhibits for more details.

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Consigning Instructions

All FCL shipments for WFES 2026 should be sent “Freight Pre-Paid” to Jebel Ali port consigned as follows…..

Consignee :   Consignee : DSV,                                                                    Notify :   Exhibitor name, stand number

                          C/o WFES 2026                                                                     C/o WFES 2026

                          PO Box 34910, Dubai                                                            ADNEC, Abu Dhabi, UAE

                          United Arab Emirates

The bill of lading or sea waybill should indicate ‘In Transit to Abu Dhabi to the WFES 2026 exhibition for free distribution or re-export after the event’.

Pieces, weight and volume of freight should be clearly indicated on the waybill / bill of lading.

Separate house waybills must be issued for each individual exhibitor within the container.

A 10% outlay commission will be imposed on all ‘Freight Collect’ consignments.                 

Arrival Deadline

Shipments should arrive Jebel Ali port no later than 10 days  befor Buildup / Move in starts

Any shipments arriving after this deadline will incur a 30% surcharge on all handling rates.

DSV will make all reasonable efforts to ensure that late shipments arrive prior to show opening but cannot offer any guarantees.

Documentation

The following documentation is required for all shipments :

o    1 original + 3 copy bill of lading or 1 copy sea waybill

o    2 original + 3 copy commercial invoices

o    1 original + 4 copy certificate of origin

Copies of all shipping documentation should be sent to DSV prior to the consignment’s departure from origin to check that all is in order.

Tariff of Charges

Tariff Notes / Exclusions

o    10% Outlay fee will be applied to all freight collect shipments

o    Late arrivals will be subject to a 30% surcharge on above handling charges

o    Tariff is based on general cargo only. Not applicable to dangerous, prohibited or perishable goods or jewellery

o    UAE Customs duty as per the customs declaration

o    Unstuffing or restuffing of containers during customs inspection

o    HS Codes fees (if missing from invoice) will be charged at US$10.00 per item

o    Rates shown are one way only (in or out). Outbound rates are the same.

o    Storage charges (before or after the event) or re-export freight rates excluded

o    Tariff is valid for pieces upto a maximum of 2000kilos with no dimension exceeding 3m length or 2.2m width or height

o    Tariff applicable to actual weight / volume weight (1m³ = 500kgs) / weight on waybill (whichever greater)

o    Above charges are for first time delivery to stand only (see page 8 for re-lifting rates)

o    Insurance is excluded

o    Containers remaining on-site for more than 12 hours will require separate transportation to return the unit to the port incuring a surcharge of US$250.00

o    Any charges/services not expressly mentioned are also excluded

Please read Shipping Documentation section for additional information on documentation, packaging, duty, and insurance etc.

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It is the responsibility of the exhibitor to ensure that they have adequate insurance for their goods whilst in transit to and from the exhibition, whilst there and / or in storage and also in transit to other destinations.

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Please see below a list of our international recommended agents for shipping to WFES 2026. Please contact our local Offices /  agents in your area for a door-to-stand freight forwarding service. Please contact DSV in youre area / region, if you do not see an agent listed for your area or failed to reach due to the any change of informtion given below 

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Consigning Instructions

All LCL shipments for WFES 2026 should be sent “Freight Pre-Paid” to Jebel Ali sea port consigned as follows…..

Consignee :   Consignee :   DSV,                                                                       Notify :   Exhibitor name, stand number

                          C/o WFES 2026                                                                                      C/o WFES 2026

                          PO Box 34910 Dubai                                                                             ADNEC, Abu Dhabi, UAE

                          United Arab Emirates

The bill of lading or sea waybill should indicate ‘In Transit to Abu Dhabi to the WFES 2026 exhibition for free distribution or re-export after the event’.

Pieces, weight and volume of freight should be clearly indicated on the waybill / bill of lading.

Separate sea waybills or bill of ladings must be issued for each individual exhibitor.

A 10% outlay commission will be imposed on all ‘Freight Collect’ consignments.                 

Arrival Deadline

Shipments should arrive Jebel Ali port no later than 10 working days before Buildup / Move in starts

Any shipments arriving after this deadline will incur a 30% surcharge on all handling rates.

DSV will make all reasonable efforts to ensure that late shipments arrive prior to show opening but cannot offer any guarantees.

Documentation

The following documentation is required for all shipments :

o    1 original + 3 copy bill of lading or 1 copy sea waybill

o    2 original + 3 copy commercial invoices

o    1 original + 4 copy certificate of origin

Copies of all shipping documentation should be sent to DSV prior to the consignment’s departure from origin to check that all details are correct.

Tariff of Charges

Tariff Notes / Exclusions

o    10% Outlay fee will be applied to all freight collect shipments

o    Late arrivals will be subject to a 30% surcharge on above handling charges

o    Tariff is based on general cargo only. Not applicable to dangerous, prohibited or perishable goods or jewellery

o    UAE Customs duty is as per the customs declaration

o    HS Codes fees (if missing from invoice) will be charged at US$10.00 per item

o    Rates shown are one way only (in or out). Outbound rates are the same.

o    Consolidators handover fees are excluded

o    Storage charges (before or after the event) or re-export freight rates excluded

o    Tariff is valid for pieces up to a maximum of 2000kilos with no dimension exceeding 3m length or 2.2m width or height

o    Tariff applicable to actual weight / volume weight (1m³ = 1000kgs) / weight on waybill (whichever greater)

o    Above charges are for first time delivery to stand only (see page 8 for re-lifting)

o    Insurance is excluded

o    Any charges/services not expressly mentioned are also excluded

o   Please read shipping instructions for additional information on documentation, packaging, duty, & insurance etc.

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Only the Official Logistics Provider may operate lifting equipment inside the hall and around the perimeter of the venue. Under no circumstances are any other lifting contractors permitted to use forklifts inside of the halls or in the loading areas.

To order a forklift or other lifting equipment for unloading or loading for stand materials and exhibits please contact the Official Logistics Provider to discuss your lifting requirements and to request a quote for their services.  We recommend that you make contact at the earliest opportunity with details of large or heavy exhibits as these may need to be positioned in the early part of build-up and may require special handling.

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A PDF Version can be downloaded here.

T A R I F F  

1. SEAFREIGHT 

1.1  INWARD HANDLING - LCL (Less than container load)

FROM ARRIVAL JEBEL ALI SEAPORT TO DELIVERED STAND AT VENUE 

The above rates include:

Customs clearance for temporary/permanent importation Import documentation and delivery order fees.

Handling, transportation to show site and unloading to delivered exhibition stand (first time spotting) 

                                                                                                Minimum 3 CBM per exhibitor, per shipment 

Collection, storage and return of empty packaging, which is subject to the availability of space on-site at the venue Additional charges may apply for offsite storage, or if extra charges are levied by the venue for the space.

LCL Shipments from China will be subject to additional charges (BAF&PSS) as per receipted outlay, + 15% advancement fee. 

1.2  OUTWARD HANDLING - LCL (Less than container load)

FROM COLLECTED STAND AT VENUE TO DELIVERED JEBEL ALI SEAPORT 

The above rates include:

Collection of packed goods from the stand, including handling and loading onto vehicle Transportation to seaport including export documentation and Customs clearance. 

Additional Notes

•       Ocean freight rates to required destination, available upon request.

•       Third party terminal, port receiving charges and arrival fees will be billed at cost plus 15% outlay fee.

•       Any B/L exchange fees or co-loader/agent’s fees will be billed at cost plus 15% •        Port handling charges will apply for LCL shipments more than 10 CBM in volume.

Above charges are based per shipment, per exhibitor, per waybill.

Please refer to our additional charges in section 9 & 10 for further possible charges

Chargeable weight / volume ratio @ 1:1 or as declared on the waybill whichever is higher. 

1.3  INWARD HANDLING - FCL (Full container load)

FROM ARRIVAL JEBEL ALI SEAPORT TO DELIVERED STAND AT VENUE 

The above rates include:

Customs clearance for temporary/permanent importation Import documentation and delivery order fees.

Handling, transportation to show site and unloading to delivered exhibition stand (first time spotting) 

Collection, storage and return of empty packaging, which is subject to the availability of space on-site at the venue. Additional charges may apply for offsite storage, or if extra charges are levied by the venue for the space. 

1.4  OUTWARD HANDLING - FCL (Full container load)

 FROM COLLECTED STAND AT VENUE TO DELIVERED JEBEL ALI SEAPORT 

The above rates include:

Collection of packed goods from the stand, including handling and loading onto vehicle/ container Transportation to seaport including export documentation and Customs clearance.

Additional Notes

•       Minimum chargeable for a 20’ Open Top container (OT) will be 25 CBM, and 50 CBM for 40’ OT Container

•       Third party terminal, port receiving charges and arrival fees will be billed at cost plus 15% outlay fee.

•       Any B/L exchange fees or agent’s handover fees will be billed at cost plus 15%

•       Return/Collection of empty container from/to Jebal Ali seaport charged at USD 275.00 per container, each way

•       Crane charges for grounding and lifting of containers on site

•       For loaded or empty 20’ / 40’ /40’HC                           USD 125.00 per container, per lift

•       Above charges are based per shipment, per exhibitor, per waybill.

•       Please refer to our additional charges in section 9 & 10 for further possible charges

•       Ocean freight rates to required destination, available upon request.

Chargeable weight / volume ratio @ 1:1 or as declared on the waybill whichever is higher. 

2. AIR FREIGHT  

2.1 INWARD HANDLING

FROM ARRIVAL DUBAI AIRPORT TO DELIVERED STAND AT VENUE 

The above rates include:

Customs clearance for temporary/permanent importation Import documentation and delivery order fees.

Handling, transportation and unloading to delivered exhibition stand (first time spotting) 

•     Handling of empty packaging                                       USD 25.00 per cubic meter (CBM),

Minimum 3 CBM per exhibitor, per shipment

Collection, storage and return of empty packaging, which is subject to the availability of space on-site at the venue. Additional charges may apply for offsite storage, or if extra charges are levied by the venue for the space. 

2.2  OUTWARD HANDLING

FROM COLLECTED STAND AT VENUE TO DELIVERED DUBAI AIRPORT 

The above rates include:

Collection of packed goods from the stand, including handling and loading onto vehicle Transportation to airport including export documentation and Customs clearance.

•       U.A.E Customs inspection fee                                         USD 70.00 per exhibitor, per shipment

•       Export Customs entry fee                                               USD 75.00 per entry, per shipment 

•       Conversion fee from temporary to permanent            USD 65.00 per entry, per shipment

•       Export Air waybill fee                                                       USD 75.00 per waybill

•       Agency fee                                                                        USD 45.00 per shipment

•       Cancellation of (TIB) bond fee                                        USD 50.00 per entry, per shipment

•       ATA Carnet intervention fee                                            USD 175.00 per document, per shipment

Additional Notes

Third party terminal charges and arrival fees will be billed at cost plus 15% outlay fee.

Any third party or agent’s D/O or handover fees will be billed at cost plus 15%

Any DGR fees or any special handling fees, if required for DG, perishables or vehicles will be charged additionally. 

Above charges are based per shipment, per exhibitor, per waybill. 

Please refer to our additional charges in section 9 & 10 for further possible charges Air freight rates to required destination, available upon request.

Chargeable weight / volume ratio @ 1:6 or as declared on the waybill whichever is higher. 

3. ROAD FREIGHT 

3.1  INBOUND

CUSTOMS CLEARANCE ON ARRIVAL AT U.A.E BORDER, OFFLOADING FROM TRUCK AT VENUE TO DELIVERED STAND               

•       Inbound on-site handling charges                  USD 90.00 per cubic meter (CBM) 

•       Minimum per LTL shipment                             5 CBM per exhibitor, per shipment

•       Minimum per FTL shipment                             44 CBM per truck, per shipment            

The above rates include:

▪  Only U.A.E border Customs clearance for temporary/permanent importation

▪  Unloading and/or de-stuffing of trucks at venue and delivered exhibition stand (first time spotting)

•     Handling of empty packaging                                       USD 25.00 per cubic meter (CBM),

                                                                                                 Minimum 3 CBM per exhibitor, per shipment

Collection, storage and return of empty packaging, which is subject to the availability of space on-site at the venue. Additional charges may apply for offsite storage, or if extra charges are levied by the venue for the space. 

3.2  OUTBOUND

FROM COLLECTED STAND TO LOADED TRUCK AT VENUE, INCLUDING EXPORT CUSTOMS CLEARANCE AT U.A.E BORDER

The above rates include:

▪  Collection of packed goods from the stand, including handling and loading onto vehicle

▪  Only UAE border Customs clearance for re-export

Additional Notes

LTL – Less than trailer load service / FTL – Full trailer load service

Road freight transport rates to required destination, available upon request.

Issuing of new shipping documents for re-exportation, if required can be quoted upon request. Third party charges and arrival fees will be billed at cost plus 15% outlay fee.

Above charges are based per shipment, per exhibitor, per waybill.

Please refer to our additional charges in section 9 & 10 for further possible charges

Chargeable weight / volume ratio @ 1:1 or as declared on the waybill whichever is higher.

4. ON-SITE 

4.1 INBOUND

FROM RECEIPT AT VENUE FAIRGROUND FREIGHT SERVICE YARD TO DELIVERED STAND

AIR FREIGHT

SEA FREIGHT

4.2 OUTBOUND

FROM COLLECTED STAND TO LOADED TRUCK AT FAIRGROUND FREIGHT SERVICE YARD   

AIR FREIGHT

SEA FREIGHT

The above rates include:

▪  Collection of packed goods from the stand

▪  Loading and/or stuffing of trucks/container at the freight service yard of the show site

Additional Notes

V.A.T charged additionally estimated at 5% of total invoiced amount, charged both ways, Inbound & Outbound, and applicable on all local charges mentioned in section 5

Above charges are based per exhibitor, per shipment/truck, per waybill.

Movement of goods via off-site warehouse before / after the show will be subject to additional intermediate transport, handling and storage charges where applicable, third-party charges will be billed at cost plus 15% outlay fee.

Please refer to our additional charges in section 9 & 10 for further possible charges 

Chargeable weight / volume ratio for Air freight @ 1:6 or as declared on the waybill whichever is higher.

Chargeable weight / volume ratio for Sea/Overland freight @ 1:1 or as declared on the waybill whichever is higher. 

The above rates exclude:

▪  Cargo and Transport Insurance

▪  Unpacking or repacking of goods

▪  Re-positioning of exhibits after first time delivery to stand.

▪  Any special handing for overweight/oversized goods

Any manpower or equipment required to assist with the assembly/dismantling operation on the stand. 

IMPORTANT NOTES:

Please ensure that you send us your freight declarations and order your on-site handling services through DSV at the soonest possibility. This will enable us to work and include your requirements in our operations schedule and ensure a smooth handling of your goods on site.

For any exhibit, box or crate which exceeds more than 2 tons per piece, or with dimensions that exceed 2m x 2m x 1.5m (LxWxH), where special handling and lifting is required, we request exhibitors/clients to contact us, providing a detailed description of the goods at least 20 days prior to the start of the exhibition.

This is very important and is required to ensure a smooth handling of your goods at the show site. Failure to do so in advance will invite heavy penalties and surcharges to mobilize such special equipment at a short notice, which if applicable will be on the respective exhibitors/client’s account.

The show site yard is not a covered area, therefore all freight and empties moving in and out of the halls or stored on-site during the show are exposed to climatic conditions. Whilst we will do our utmost to cover freight and empties in the holding areas, we cannot be held responsible for any damage caused by climatic conditions.

Insurance of the cargo is not included in our scope of work / tariff, and this should be arranged by the Exhibitor and / or Exhibitor company with an express and unconditional waiver of subrogation towards DSV their partners & our subcontractors.

As our tariff is computed based on volume and weight and has no correlation with the value of exhibits, it follows that the cost of insurance cover is not included in our charges.  It is the responsibility of each exhibitor/client to arrange a Full Marine (Transport) Insurance covering transport of your goods from your domicile to the exhibition, and the return of the same back to your domicile at the end of the show, including the period your exhibits/goods are handled by DSV. Please also ensure that the Marine (Transport) Insurance is arranged for the exhibits/goods sold locally during the exhibition.

Collection, storage and return of empty packaging, is subject to the availability of space on-site at the venue, at the moment, the venue provides a limited space to store empty cases freely on site. 

Additional charges may apply if we are compelled to move empty cases for offsite storage, or if any charges are levied by the venue for the space.

It is the responsibility of each individual freight agent and exhibitor to ensure the collection of the packed goods from the stand at the end of the show within the stipulated tenancy. We are not responsible for any missing exhibits or cargo from the booth which is left unattended.  

LABOUR AND EQUIPMENT

DSV is the only company authorized to work on site and provide manpower and equipment for the handling/movement of freight within the premises of the exhibition centre.

No Exhibitor or their suppliers will be permitted to operate their own lifting equipment, such tail lift or crane mounted trucks, genie lifts (manual lifts), etc. for unloading/reloading goods from their vehicle in the service yard for the exhibition.

For safety and security reasons. No other contractor’s manpower is permitted to work, handle or move any cargo onsite, as per the organizer’s requirements for the show. Please ensure all your manpower requirements are pre-booked with DSV well in advance.

All work carried out is subject to DSV standard terms and conditions of trading, copies of which are available upon request.

LOCAL DELIVERY INSTRUCTIONS

Please ensure that you send us your freight declarations and order your on-site handling services through DSV at the soonest possibility. This will enable us to work and include your requirements in our operations schedule and ensure a smooth handling of your goods on site. 

Freight declarations

▪  We will require a declaration of each individual shipment to be sent to our DSV office by email at the latest 5 working days prior to delivery of the shipment to the show site.

▪  For each shipment we will require the exhibitor’s name, hall / stand number and delivery date, a copy of the U.A.E Customs Import Bill of Entry, a copy of the Sea freight Bill of Lading or Air Waybill and a copy of the Commercial Invoice & Packing list with individual commodity, weight and dimensions of each piece.

▪  A letter of undertaking is also required that states that this procedure was undertaken prior to the goods being loaded and arriving on site. This letter must be accompanied by the driver, without which entry will not be permitted into the venue. A copy of this undertaking must also be sent to us DSV along with your freight declarations.

Billing of on-site freight handling charges

▪  Once we have received your full declaration for a shipment, we will raise our invoice to you for our on-site handling services.  Payment of this invoice should be paid by Company Current Dated Bank Cheque or Bank Transfer either before, or on the day, your shipment is delivered to the show site.

▪  On-Site handling payments will have to be made prior to the handling of the goods on site, therefore it is vital that you ensure all cargo/exhibit details are sent to us well in advance.

▪  We will bill our onsite handling and empty case storage charges per shipment, per exhibitor and all minimums will apply.

▪  The invoice billed to you will include both inbound and outbound on-site handling charges based on the import method of shipping to the U.A.E along with the empty case storage on a per shipment, per exhibitor basis.

▪  Should the method of shipping change for the shipment on export after the show, and you require the outbound handling charges to be amended, you can provide the processed Original Customs Export Bill of Entry and Original Exit Certificate for verification, after which we will issue you with a refund within 14 working days. 

Event Build-Up    Delivery and unloading at the venue.

▪  Delivery date and time for your goods will be scheduled based on the commodity of the goods, i.e. Build materials/furniture/AV/exhibits, etc to avoid congestion and crowding. It will not be possible to have cargo stored outside in the freight yards during the build-up period. 

▪  The driver of every vehicle delivering to the show site MUST have a DSV manifest with them (template to be provided) on arrival at the service yard (based on the freight declarations provided) along with the letter of undertaking for sanitized goods.

▪  Once in the freight yard your company representative must be present on arrival of the vehicle and throughout the unloading.  The manifest should be given to the DSV Hall Manager, and after a check, a supervisor and forklift will be assigned to unload the vehicle.

▪  Once unloaded the manifest and work ticket will be signed by both the DSV Hall Manager and your company representative. 

▪  All Stands must be clear of empties, and delivered goods, by latest 6 pm on the last day of the buildup date. 

Event Show days

Please note Contractors will not be permitted to enter the halls on the morning opening, therefore it is very important that all shipments and goods are delivered to the show site latest by noon on the last day of build to complete set up before close of the halls for deep sanitization. 

Event Break-down       Reloading at the venue during the breakdown of the show and outbound process

▪  Vehicles will not be allowed to be parked empty in the freight yards. Therefore, please ensure your exhibits are ready for loading prior to the arrival of your vehicle at the show site. Your company representative must be present for the entire time your vehicle is on-site and during the whole reloading operation.

▪  Once your goods are packed ready for loading the DSV Hall Manager will have a check after which, a supervisor and forklift will be assigned to unload the vehicle.

▪  Prior to loading the manifest and work ticket will be signed by both the DSV Hall Manager and your company representative.

▪  In case you are looking for a refund due to a change in the method of shipping, we will require you to present the below documentation at the office for verification along with a copy of each. 

-          Original processed Customs and Port Passed Export Exit Entry Certificate.

-          Original passed Export Customs Bill of Entry.

-          Air waybill/Bill of Lading & Packing List 

The Export Exit Entry Certificate and Export Customs Bill provided must be after completion of the export processes and must have the related Customs Inspection and Air/Sea port Shipped Out stamps embossed.  

It is essential for you to send us your complete and detailed freight declarations well in advance to give us enough time to ensure the smooth handling of your goods on site for the event.

You may send any of your shipping and cargo handling enquiries to Attn: Ms. Michelle Ancheta by email:

[email protected] and we will revert back to you with all related information accordingly.

For additional services not listed above, individual quotations will be provided based on your requirement. Rates quoted basis current rates and tariffs, subject to changes with / without prior notice. 

5. STORAGE 

We obviously try to arrange the Customs clearance of import shipments & remove from the port, airport as soon as we can.  However, it is often the case that we are restricted on the dates that we can bring shipments to the show site and therefore storage charges will be incurred on your shipments.

The below rates are currently indicative rates only and have been produced to assist you and your clients with your budgeting.  The actual rates will be set by the authorities and will be invoiced to you as per outlay +15%.

*Please note demurrage charges will vary considerably from line to line, if you have a free time demurrage agreement, please make us aware of the terms in your pre-alert

NOTE:

All Air / Sea port storage, consolidator/agents warehouse storage, line demurrage and other third-party costs are billed as per receipt per outlay plus 15%.

Storage charges are applicable on both the Inbound and Outbound movements. 

LCL Sea freight port storage

As per port & co-loader tariff, against official receipts plus 15%  

Indicative rates only.  15% outlay fee applies. 

6. COURIER SHIPMENTS (UPTO 50 KGS PER SHIPMENT) 

FROM RECEIPT AT DSV Fairs & Events OFFICE TO DELIVERED STAND AT VENUE 

Customs duty & VAT charged additionally if applicable, plus 15% outlay

Clearance charges if arrived at airport                  As per Air Freight Tariff in section 2

Above charges are based per shipment, per exhibitor, per waybill

Please refer to our additional charges in section 9 & 10 for further possible charges

Chargeable weight / volume ratio @ 1:6 or as declared on the waybill whichever is higher 

7. FILM / DVDS / CD ROMS 

FROM RECEIPT AT DSV Fairs & Events OFFICE TO DELIVERED STAND AT VENUE

Handling charges                                                       USD 20.00 per piece

Minimum per shipment                                            USD 50.00 per shipment / exhibitor 

Exhibitors have to ensure that the CD/DVDs respect the religious, political and cultural sensitivity of U.A.E  

8. RENTAL OF FORKLIFT AND MANPOWER 

Rental of Forklift 

This service is available for the set-up of exhibits if required.  The scope of work includes only working on the stand for the assembly /dismantling of exhibits and cannot be utilized for loading or offloading of exhibits / freight at the marshalling yard. Should you require any unloading and reloading services please contact DSV who can assist and provide you with the on-site handling services and tariff accordingly.

Forklift of up to 2000 Kgs lifting capacity         USD 100.00 per hour + 5% VAT. Minimum charge 2 hours

Minimum charge per day                                         8 hours

Hire of Manpower

This service is available if an exhibitor likes to hire additional labour for assistance on the stand.  The scope of work includes only working on the stand to assist the exhibitor with stand dressing and set up of the booth only and cannot be utilized for loading or offloading of boxes / freight at the marshalling yard. Should you require any unloading and reloading services please contact DSV Fairs & Events who can assist and provide you with the on-site handling services and tariff accordingly.

Unskilled Labour                                                  USD 25.00 per man, per hour + 5% VAT. Min. 4 hours per man. 

V.A.T charged additionally estimated at 5% of total invoiced amount, charged both ways.

9. ADDITIONAL CHARGES 

V.A.T charged additionally at 5% on Services of total invoiced amount charged both ways.

For shipments that require special permits from governmental departments such as Ministry of Health or Municipality, all costs will be billed as per outlay plus 15%, per permit.

For any box or crate, which exceeds more than 2 tons per piece or with dimensions that exceed 2m x 2m x 1.5m (LxWxH), where special handling and lifting is required, we request exhibitors/clients to contact us, providing detailed description of the goods at least 20 days prior to the start of the exhibition. This is very important and is required to ensure a smooth handling of your goods at the show site. Failure to do so in advance will invite penalties and surcharges to mobilize such special equipment at a short notice, which if applicable will be on the respective exhibitors/client’s account. 

Failure to produce a full set of stamped and signed original invoices and / or certificate of origin invites a Customs penalty which will be billed as per outlay plus 15%, per document. As an indication, the Customs penalty currently is applied at USD 295.00 plus 15%, per document.

For Hand carry exhibits and goods, please ensure you contact DSV at least 30 days prior to your intended travel date, for us to advise the procedures that need to be followed during your travel along with the related fees applicable, which will be quoted on a case-to-case basis.

Failure to declare true and accurate values on the shipping invoice including mis-declaration of the country of origin against the physical cargo, the Customs re-evaluation penalty if applicable, will be charged as per outlay plus 15%. In such cases, please expect a delay as the re-evaluation process is very lengthy and beyond our control.

U.A.E Customs duties, which are currently charged at Est. 5% of CIF value of the goods, assessed by Customs.

U.A.E VAT on goods and service taxes, which is currently charged at 5% on the landed goods value or invoiced amount towards the local services provided will be charged additionally where applicable.

MOFAIC Attestation Fee for permanent import goods: USD 150.00 per invoice, per shipment per permanent cost bill.

If shipments are re-exported to any GCC country, then the import Customs duty, taxes and VAT must be paid in THE U.A.E (first port of entry) prior to re-export.

Accessible storage, if required can be quoted on request.

Dubai airport / port and shipping line costs – Any charges relating to airport and port storage, container detention / demurrage / exchange BL fees / consolidators warehouse charging charges will be charged as per outlay + 15%.  Free time may vary depending on the shipping line used.

Advancement fee of 15% applicable to all additional charges outlaid by us on your behalf. This applies to Customs duty, taxes, port storage and port receiving charges, terminal handling, arrival fees, detention, Customs penalties, fines and examinations, all third-party fees, etc. 

Late arrival surcharge at 30% of the basic handling charges (if applicable).

Handling of DGR, perishables goods or specialized exhibits like vehicles, etc., are subject to additional fees.

Sanitizing/fumigation of freight that is required to adhere to venue regulations will be charged additionally and quoted on a per shipment basis.

Shipments delayed in export either by air, sea, or road by more than 10 days from the close of the show, will be subject to a warehouse storage fee and a handling fee to cover the additional movement of goods into the warehouse for interim storage where applicable. 

10. MISCELLANEOUS REMARKS 

All other rates quoted herein exclude:

▪  Airline/Airport/Seaport storage or demurrage charges if applicable will be additional on early arrival shipments (irrespective of the cargo arrival deadlines mentioned in the shipping guidelines). The free time permitted for shipments is 5 days from the port and shipping line for the containers to be unloaded and delivered back to port, effective from date of arrival. 

▪  Any third-party charges incurred, beyond our control.

▪  Storage and handling of empty cases are subject to availability of free storage space on-site. 

▪  Additional charges may apply for off-site storage or charges levied by the venue towards the space required onsite.

▪  Movement of goods via offsite warehouse before / after the show will be subject to additional intermediate transport, handling, and storage charges where applicable.

▪  We take necessary precautions by covering all cargo and empty cases. However, the show site yard is not a covered site, therefore all freight and empties moving in and out of the halls or stored on site during the show are exposed to climatic conditions. Please be guided accordingly.

▪  Split delivery of freight into different stands/halls locations, where additional handling is required.

▪  Unforeseen charges, such as loading/unloading, packing/unpacking at sea/airport for Customs inspection.

▪  Provision of hire of equipment and manpower – forklift, crane, pallet truck, packing materials, manpower, etc.

▪  DSV Fairs & Events is the only company authorized to work on-site and provide manpower for the handling/movement of freight within the premises of the exhibition centre. 

▪  For safety and security reasons. No other contractor’s manpower is allowed to work, handle or move any cargo on site on-site as per the organizer’s requirements for the show.  

▪  Please ensure all your manpower requirements are pre-booked with DSV Fairs & Events well in advance.

▪  All rates, fees and/or payments referred to in this tariff are exclusive of all services tax, value added tax (VAT) (whether existent or if applicable at the date of getting this  tariff, or if applicable in the future) and any other current or future tax, duty or fee of any nature whatsoever imposed from time to time by any ministry or government authority will be charged in addition to the above tariff charges.

For additional services not listed above, individual quotations will be provided based on your requirement. Rates quoted basis current rates and tariffs, subject to changes with / without prior notice.

All business transacted in accordance with our General Trading Conditions, copy is available upon request.

Business with third parties is made by the company as an agent of the company.

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A PDF Version can be found here.

1. TARIFF - INWARD HANDLING

Receiving cargo at marshalling yard up to delivery to stand (one time positioning). VAT @ 5% will be applicable on all the charges below as per UAE FTA Law. 

1.1 SEAFREIGHT

1.2 AIR FREIGHT  

1.3 LOCAL FREIGHT / ROAD FREIGHT  

2. TARIFF - OUTBOUND HANDLING 

Delivery of the empty cases to stand after closing of the show and loading onto truck / trailer / container at the exhibition marshalling yard after the show closing. 

2.1 SEA FREIGHT  

2.2 AIR FREIGHT  

2.3 LOCAL FREIGHT / ROAD FREIGHT  

•       5% VAT on Services is applicable on all local charges mentioned in this Tariff

•       Above charges are based on per exhibitor, per shipment / truck, per waybill 

Movement of goods via offsite warehouse before / after the show will be subject to additional intermediate transport, handling and storage charges where applicable, third-party charges will be billed at cost plus 15% outlay fee

Chargeable weight / volume ratio for Air freight @ 1:6 or as declared on the waybill whichever is higher

Chargeable weight / volume ratio for Sea / Overland freight @ 1:1 or as declared on the waybill whichever is higher

The above rates exclude: -

•       Cargo and Transport Insurance

•       Unpacking or repacking of goods

•       Re-positioning of exhibits after first time delivery to stand 

•       Any special handing for overweight / oversized goods

•       Any manpower or equipment required to assist with the assembly/dismantling operation on the stand.  

RENTAL OF FORKLIFT 

Rental of forklift includes fuel & operator and is available for set-up of exhibits if required and should be booked in advance by at least 2 working days prior to required date. Rental of forklift is strictly for assembly / erection purpose only. 

MANPOWER 

Hiring unskilled labour for stand dressing, etc., the rates shall be as follows and must be booked in advance by at least 2 working days. V.A.T @ 5% will be applicable on our services as per UAE FTA Laws.

We will have experienced and sufficient manpower available on site in case it is needed for the assistance at the stand. If the exhibitor / stand builder still chooses to bring their own manpower to assist with their operations, DSV shall not be responsible for their safety and in case of any accidents leading to injury or even death, in such cases DSV will not be in any way liable for the same.

DSV Fairs & Events L.L.C. is the only company authorized to work on site and provide manpower and equipment for the handling/movement of freight within the premises of the exhibition centre. 

* Overtime Surcharge would apply for work performed outside of our normal working hours / workdays.

For safety and security reasons. Non-Official contractors or any other companies will not be permitted to bring in / operate any lifting equipment, such as pallet stackers, crane mounted trucks, tail lift trucks, etc., or handle any cargo/exhibits for this exhibition at the show site, as per the organizer’s requirements for the show. Please ensure all your manpower requirements are pre-booked with DSV well in advance. 

3. LOCAL DELIVERY INSTRUCTIONS  

Please ensure that you send us your freight declarations and order your on-site handling services through DSV Fairs & Events at the soonest possibility. This will enable us to work and include your requirements in our operations schedule to ensure smooth handling of your goods on site.

It is important that you specify that each shipment is for WFES 2026 and declare this accordingly on your paperwork and manifests.

Freight declarations

1.       We will require a declaration of each individual shipment to be sent to our DSV Fairs & Events office by email at the latest 7 working days prior to delivery of the shipment to the show site, failing of which there will be 50% surcharge on late declaration.

2.       For each shipment we will require the exhibitor’s name, hall / stand number and delivery date, a copy of the UAE Customs Import Bill of Entry, a copy of the Sea freight Bill of Lading or Air Waybill and a copy of the Commercial Invoice & Packing list with individual commodity, weight and dimensions of each piece.

Billing of on-site freight handling charges

1.       Once we have received your full declaration for a shipment, we will raise our invoice to you for our on-site handling services.  Payment of this invoice should be paid by Company Current Dated Bank Cheque or Bank Transfer either before, or on the day, your shipment is delivered to the show site. On-Site handling payments will have to be made prior to the handling of the goods on site, therefore it is vital that you ensure all cargo/exhibit details are sent to us well in advance.

2.       We will bill our onsite handling and empty-case storage charges per shipment, per exhibitor and all minimums will apply.

3.       The invoice billed to you will include both inbound and outbound on-site handling charges based on the import method of shipping to the UAE along with the empty case storage on a per shipment, per exhibitor basis.

4.       If you are looking for a refund due to the change in the method of shipping on export after the show, and you require the outbound handling charges to be amended, we will require you to present the documentation below to our office within 30 days of the show closing for verification along with a copy of each:

-                      Original processed Customs and Port Passed Export Exit Entry Certificate.

-                      Original passed Export Customs Bill of Entry.

-                      Air waybill/Bill of Lading & Packing List 

The Export Exit Entry Certificate and Export Customs Bill provided must be after completion of the export processes and must have the related Customs Inspection and Air/Sea port Shipped Out stamps embossed.  On presentation of these documents, we will issue you a refund within 14 days.  

In case of any disposal after the event, additional charges will apply US$ 35.00/CBM, min 3 CBM  

4. IMPORTANT NOTES: 

MULTIPLE DELIVERIES TO DIFFERENT BOOTHS / COLLECTION FROM DIFFERENT BOOTHS

•        Multiple deliveries to different booths/halls will be charged additionally USD 100.00 per exhibitor.

•        Multiple collections from different booths/halls will be charged additionally USD 100.00 per exhibitor.

•        Insurance, which DSV or our sub-contractors are not liable for any loss or damage. For safety of all exhibits, we request all exhibitors to arrange full insurance coverage from warehouse at point of origin to point of destination including during exhibition when shipments are handled by DSV and / or our sub-contractors for inbound and vice-versa for out bound.

•        Any charges incurred due to circumstances beyond our control and/or levied by the authorities will be charged on actual.  

OVERSIZE / HEAVY LIFT SHIPMENTS

•        For any exhibit which exceeds gross weight more than 2 tons & less than 6 Tons per unit freight is charged at Tariff Plus 50%. or with dimensions that exceed 2.0 (L) x 2.0 (W) x 1.5 (H) Mts per piece where special handling or lifting is required, then the agent / exhibitor is requested to contact DSV UAE, and a special handling quotation would be offered on case-to-case basis.  

•        Shipment Details of Heavy weight / Out size pieces along with their weight and dimensions if any should be notified to us at least 15 Days prior to the show to enable us to notify the same to the venue management to obtain required handling permission from Health and Safety Department. 

•        Any overweight / Outsize pieces should be placed into the booth on the early hours of first buildup day before the adjoining stands are built.

•        A detailed stand plan showing the exact position of each machine or heavy piece of equipment should be forwarded to us well in advance. This will enable us to position such items before the stand fitting is erected and prior to your representative's arrival. 

•        Mobile Crane: Onsite operation at venue marshaling yard and inside the hall should be strictly in compliance with rules and regulations of Health and Safety department and the venue management. Mobile cranes are not allowed to work inside the exhibition hall.  

TERMS & CONDITIONS

•        Our tariff is based on work hours (with one hour lunch break) as defined as: 

•        Monday to Friday – 08:00 to 18:00 hours; In the event of overtime, overtime surcharges shall apply. 

•        If free empty-case storage is not available at the NEW SHOWSITE (ADNEC), then extra charges would be applicable for moving the empties offsite and will be subject to additional handling and transportation charges. 

•        No cargo will be accepted on site, without a proper declaration (AWB number or B/L, weight, volume, exhibitor name & stand number) at least 3 days in advance, as we must plan our resources accordingly for the day. Our Project staff will be on-site at the time of the delivery to sign the necessary work orders.

•        Container containing one exhibitor per B/L, then the charges will be billed as per the tariff - Minimum Volume or

Volume as per BL whichever is greater.

•        If under one B/L, multiple exhibitors loaded into 1 container then charges will be as per tariff - Minimum Volume or Volume as per BL whichever is greater + Additional delivery charges of USD 100.00 per exhibitor.

•        Freight arriving for the exhibition should be palletized or cases / skids that can easily be handled by Forklifts or Pallet trucks.

•        Our tariff is computed based on volume and weight and has no correlation with the value of exhibits. 

•        ADNEC show site yard is not a covered site, therefore all freight and empties moving in and out of the halls or stored on site during the show are exposed to climatic conditions, we shall not be responsible for any damage due to the same. 

•        Sanitizing/fumigation of freight that is required to adhere to venue regulations will be charged additionally and quoted on a per shipment basis.

•        The Exhibition Venue yard is an unsecured storage area, DSV shall not be held responsible for any loss or damage incurred due to forces beyond our control. It is the responsibility of the agent / exhibitor to provide suitable packaging/covers to ensure the safe transit of their products for the duration of any freight movements. 

•        Empty Cases returned to stand at the time of breakdown that are left unattended at the exhibitors/forwarder own risk, and we will not be responsible for boxes going missing exhibits from the booth during the interim period. 

•        In case the venue management or the organizers insist on moving the empty boxes from venue, Charges for moving empty boxes out of venue and return to venue should be at forwarder’s /agent’s / exhibitor’s account. 

•        The outbound return instructions and the collection of the freight from your exhibitor’s stand is the responsibility of the respective agent / forwarder.

•        After the exhibition, collection of the shipments from the marshalling yard within the time limit provided during the breakdown will be the responsibility of the agent / exhibitor. Any unclaimed cargo collected from the booth yard and moved to our warehouse upon completion of the tenancy period will be subject to additional transportation, handling and storage charge. 

Event Build-Up     

Delivery and unloading at the venue:

1.       Delivery date and time for your goods will be scheduled based on the commodity of the goods, i.e. Build materials/furniture/AV/exhibits, etc to avoid congestion and crowding. It will not be possible to have cargo stored outside in the freight yards during the build-up period. 

2.       The driver of every vehicle delivering to the show site MUST have a DSV manifest with them (we will provide a template for this manifest) on arrival at the venue service yard. The details on the manifest should be based on the freight declarations already provided. 

3.       On entering the service yard your company representative must be present on arrival of the vehicle and throughout the unloading.  The manifest should be given to the DSV Hall Manager, and after a check, a supervisor and forklift will be assigned to unload the vehicle.

4.       Once unloaded, the manifest and work ticket will be signed by both the DSV Hall Manager and your company representative. 

5.       All Stands must be clear of empties, and delivered goods, by at the latest 4 pm on the last day of the buildup (12^th January 2026). 

Event Show days

Please note Contractors will not be permitted to enter the halls on the morning opening of the show, therefore it is very important that all shipments and goods are delivered to the show site latest by noon on the last day of buildup to complete setting up before closing the halls for deep sanitization. 

Event Break-down    

Reloading at the venue during the breakdown of the show and outbound process

1.       Vehicles will not be allowed to be parked empty in the freight yards. Therefore, please ensure your exhibits/goods are ready for loading prior to the arrival of your vehicle at the show site. Your company representative must be present for the entire time your vehicle is on-site and during the whole reloading operation.

2.       Once your goods are packed ready for loading the DSV Hall Manager will have a check after which, a supervisor and forklift will be assigned to unload the vehicle.

3.       Prior to loading, the manifest and work ticket will be signed by both the DSV Hall Manager and your company representative.

As you can see it is essential for you to send us your complete and detailed freight declarations well in advance to give us enough time to ensure the smooth handling of your goods on site for the event.

You may send any of your shipping and cargo handling enquiries to Attn: Michelle Ancheta by email:

[email protected]  and we will revert to you with all related information accordingly.

For additional services not listed above, individual quotations will be provided based on your requirement.

Rates quoted basis current rates and tariffs, subject to changes with / without prior notice. 

TERMS OF PAYMENT 

Very important: for invoicing, please make sure DSV will receive your company address, contact email, telephone number, copy of your company commercial registration/trade license and VAT Certificate, to register your company, this is very important, enabling us to facilitate our timely invoices to you, towards services provided.  

All payments must be made without any deduction or deferment on account of any claim, counterclaim or offset. Personal or foreign cheques are not accepted.  Payment can be made by cash, credit card (subject to additional charges), Bank draft or telegraphic transfer to our account, details as follows: 

Payable to:

Account Title: 

DSV Fairs & Events L.L.C 

Bank Name: HSBC Bank Middle East LTD 

Address: Bur Dubai Branch P O Box 66, Dubai, UAE 

Swift code: BBMEAEAD 

Account Numbers:

US$ 023-692171-100            IBAN AE340200000023692171100

AED 023-692171-001           IBAN AE880200000023692171001

Remitting bank charges are to be borne by the respective agent / exhibitor 

All business transacted is only in accordance with DSV’s / our sub-contractors’ Standard Trading Conditions, copy is available upon request.

Use of DSV Fairs & Events LLC. Dubai services – partly or full – and any requirement for additional services at any time before / during or after the exhibition should be expressed in writing only.

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Experienced representatives from DSV will be on-site during the exhibition tenancy to supervise customs clearance and freight handling and to liaise with exhibitors during the course of the event.

Force Majeure Restrictions

" DSV shall not be liable for any delay,  any failure in the performance of any services, any rate increase if and to the extent that such delay or failure or rate increase is caused by any event of force majeure, including but not limited to any Act of God, natural disaster, adverse weather conditions, disease, epidemic, plague, quarantine restrictions, war, terrorism, riot, civil commotion, strike, industrial action, trade or economic sanctions, or any other circumstances beyond its reasonable control.”

" Customer shall reimburse DSV for any increase in costs actually incurred by DSV for resources and/or activities supporting the services for Customer in relation to the above mentioned, such as but not limited to,  delays, changes, reductions in capacity, cancellations  or any other type of disruptions on the supply side or new laws, etc, not known to DSV at the moment of conclusion of this Agreement." 

Customer shall reimburse DSV for any increase in costs of more than 30 % , incurred by DSV for resources and/or activities supporting the services for Customer in relation to the above mentioned, such as but not limited to,  delays, changes, reductions in capacity, cancellations  or any other type of disruptions on the or disruptions on the supply side or new laws, etc, not known to DSV at the moment of conclusion of this Agreement.

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Terms of Payment

In most cases, where agents are used within our organization or who are well known to us we will deal directly with those agents. It is therefore strongly recommended to employ an agent in your own country with whom we can make these arrangements.

Exhibitors/Non- DSV Agents whom we invoice directly should send remittance of our charges by bank transfer immediately upon receipt of our invoice.

Personal or foreign cheques are not acceptable. Payment can be made by

Bank or Telegraphic Transfer to our account as follows:

Payable to :

DSV Fairs & Events L.L.C 

Bank Name: HSBC Bank Middle East LTD 

Address: Bur Dubai Branch P O Box 66, Dubai, UAE 

Swift code: BBMEAEAD

Account Numbers:

US$ 023-692171-100       IBAN AE340200000023692171100

AED 023-692171-001      IBAN AE880200000023692171001

(Remitting bank charges are to be borne by the exhibitor)

We can also accept credit card and cash payments on-site. All cash payments must be made in US Dollars or AED Dhirams.

Payment of services and any fee’s outlaid on the exhibitors behalf (ie duty) will be required before work can take place or freight cannot be released to those clients that do not have a credit facility available with DSV.

Handling Conditions

Furthermore, all work is undertaken at owners risk, the exhibitors are liable for damages and additional cost resulting from the incorrect declaration of the weights and measurements of the packages, as well description of content of cargo mentioned on invoice/packing list.

The liability of the forwarding agent ends upon unloading of goods at the exhibitor's stand, even if the exhibitor or his representative is not yet in attendance. Delivery is made from the first official assembly day at the designated exhibition stands. In case of return transportation, liability on the part of the forwarding agent does not take effect prior to collection from the stand, even if the transport documents are previously deposited at the office of forwarding agent.

All exhibitors are requested to have their exhibits fully covered for insurance for the whole in/return journey, including exhibition period. An original of the insurance policy should be brought to the fair in case of any necessary survey, Survey fee at exhibitor’s own expense

We hope, of course, that you will be more than satisfied with our services. In case you should have any justified reasons for complaint, please contact us in writing by no later than two days after delivery of the fair goods and enclose credible proof. 

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Consigning Instructions

All roadfreight shipments for WFES 2026 should enter the UAE at ‘Al Guwaifat’ border only consigned as follows…..

Consignee :      DSV                                                                         Notify : Exhibitor name, stand number

                          C/o WFES 2026                                                                  C/o WFES 2026

                          PO Box 34910 Dubai                                                          ADNEC, Abu Dhabi, UAE

                          United Arab Emirates

The truck waybill should indicate ‘In Transit to Abu Dhabi to the WFES 2026 exhibition for free distribution or re-export after the event’.

Pieces, weight and volume of freight should be clearly indicated on the waybill.

Separate truck waybills must be issued for each individual exhibitor.

‘Freight Collect’ consignments by road are not accepted by DSV.

Trucks should stop at :       AL WADDAH CUSTOMS CUSTOMS CLEARANCE LLC

(for clearance)                      AL GHUWAIFAT BORDER, SILA ABU DHABI, United Arab Emirates,

                                               Import: 02 87 23 225

 Please note that duty will have to be paid on any goods originating from outside the GCC (Gulf Cooperation Council) upon initial entry into the GCC and is not refundable. DSV only have temporary import arrangements with UAE customs and not the customs of other GCC members.

Arrival Deadline

Shipments should arrive Al Guwaifat border no later than 5 Workign Days before Buildup / show starts

Any shipments arriving after this deadline will incur a 30% surcharge on all handling rates. DSV will make all reasonable efforts to ensure that late shipments arrive prior to show opening but cannot offer any guarantees.

Documentation

The following documentation is required for all shipments :

o    1 original + 3 copy truck waybill

o    2 original + 3 copy commercial invoices (please see page 7 for instructions how to complete this document)

o    1 original + 4 copy certificate of origin

Copies of all shipping documentation should be sent to DSV prior to the consignment’s departure from origin to check that all details are correct.

Tariff of Charges

Tariff Notes / Exclusions

o    10% Outlay fee will be applied to all freight collect shipments

o    Late arrivals will be subject to a 30% surcharge on above handling charges

o    Tariff is based on general cargo only. Not applicable to dangerous, prohibited or perishable goods or jewellery

o    UAE Customs duty and outlay fee is excluded

o    HS Codes fees (if missing from invoice) will be charged at US$10.00 per item

o    Consolidator’s handover fee’s are excluded

o    Storage charges (before or after the event) or re-export freight rates excluded

o    Tariff is valid for pieces up to a maximum of 2000kilos with no dimension exceeding 3m length or 2.2m width or height

o    Rates shown are one way only (in or out). Outbound rates are the same.

o    Tariff applicable to actual weight / volume weight (1m³ = 500kgs) / weight on waybill (whichever greater)

o    Above charges are for first time delivery to stand only (see page 8 for re-lifting rates)

o    Insurance is excluded

o    Any charges/services not expressly mentioned are also excluded

Please read shipping instructions for additional information on documentation, packaging, duty & insurance etc.

Please read Shipping Documentation section for additional information on documentation, packaging, duty, and insurance etc.

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There is no facility for you to store unwanted goods such as crates and packing materials onsite, so please ensure you arrange for the removal from site of any items you do not wish to keep on your stand. Our Official Freight Forwarder, DSV, can help with your storage requirements, please see Form 11 - Freight & On-site Handling.

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Commercial Invoice

Please ensure that your commercial invoice complies with the following check list.

o    Document must be headed ‘Commercial Invoice’ (nothing else is acceptable)

o    Must be printed on shipper’s authentic embossed letterhead or bear an original company stamp (colour computer print outs are not accepted as original by UAE customs)

o    Shipments arriving to Dubai Airport / Jebel Ali Seaport must be consigned to DSV C/o WFES 2026, P O BOX 34910 Dubai UAE.

o    Must indicate the individual weight and dimensions of each package in the shipment and must match the waybill or bill of lading 100%

o    Must clearly indicate the content of each package with separate values (in US$) and HS Tariff codes for each individual item

o    Must clearly indicate which items are packed into which boxes (piece numbers mentioned on your commercial invoice should tally up with the piece numbers mentioned on the labels attached to your packages)

o    Must have an original signature (preferably in blue ink)

o    Make, model and serial numbers must be listed for any electrical items

The following declaration should also be stated on the commercial invoice ‘We hereby guarantee that this is a true and correct invoice, and that the goods referred to are of the origin, manufacture and production of (country)’.

It is highly recommended to pack items for temporary and permanent importation separately and create separate commercial invoices for each. This is essential to ensure an accurate calculation of customs duty upon re-export.

Certificate of Origin

o    Must be consigned to DSV C/O WFES 2026, P O BOX 34910 Dubai UAE.

o    Must indicate the total pieces, weight and volume of the shipment and must match the commercial invoice and waybill / bill of lading 100%

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Temporary importation of goods is solely subject to the final approval of the border customs authorities. If customs reject our application for clearance on a temporary importation basis, the goods will have to be imported permanently and customs duty will be applicable.

Goods for temporary import must bear serial or product codes wherever possible. The same codes should be mentioned on the commercial invoice. UAE customs are likely to force permanent import and payment of duties when this is information is not available.

Goods under bond (temporary import) must be re-exported from the UAE immediately after WFES 2026.

UAE Customs Duty applicable to goods which are not re-exported within deadline for whatever reason, even if sold, destroyed or consumed. The duty is calculated on the CIF (cost, insurance, freight) value.

Any shipment imported into the UAE ( local Market) on a temporary basis for the show and later amended to a permanent import will be subject to a permanent import conversion fee. Import to Free zone is not Permitted after import temporary admission

All customs duty assessments are solely up to the discretion of UAE Customs. UAE Customs can re-assess or

re-evaluate the values declared on the commercial invoice and charge the duty based on their evaluations.

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All goods imported in UAE, Value Added Tax (VAT) is applicable and computed based on 5 % of the CIF value + Customs Duty/Deposit. It will be refunded if the cargo will be re-exported.  All Refund  Subject to approval from concerned Government authority. Refund Subject to approval from concerned Government authority If cargo will be consumed, given away or sold during the exhibition we will bill VAT amount, subject to USD 45.00 service fee + 5% VAT. 

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